This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.
Concerning labour standards:
The complainant is a factory worker at the sole department. He/she submitted a complaint about three issues:
1. Workers are not provided 30-minute dinner break when working 3 or 4 overtime hours a day. In addition, they are not provided with a free meal, while workers at other sections are provided dinner breaks with free meals included.
2. Workers at sole department work in 3 shifts. During the night shift, workers are only provided a 30-minute break instead of 45 minutes, as required by labour law.
3. Labour norms: Previously, each worker was assigned to complete 8 sole moulds. During the previous 10 days, they are assigned 12 sole moulds instead of 8. The workers are unable to complete the new norm.
The complainant and his/her co-workers have sent their complaints to the supervisors but there are no improvements yet.