This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.
The complainant wishes to terminate his/her long term labour contract and had already informed the factory management 45 days in advance of the termination date. According to his/her knowledge, the termination procedure of the factory is: workers have to get a factory termination form from their line leader, fill in the form and receive approval by the line leader, supervisor and factory manager. In 2017, he/she asked for the termination form many times but claims his/her line leader refused to provide the form. On 21 February 2018, he/she received the termination form. He/she has filled in the form and it was approved by the line leader and supervisor that same day. However, the factory manager (name known to FWF) has not yet approved the termination.
The complainant has asked FWF and the FWF member brands to help him/her to terminate the contract, as he/she has followed the factory procedure and has given the required 45 day notice.