Complaints > North Macedonia > HAVEP, Complaint 775

North Macedonia - HAVEP, Complaint 775

North Macedonia
Complaint ID
Member involved
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New complaint

This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.

The case

The president of a local NGO in Macedonia, that works to improve the labour conditions in the garment sector, called the FWF helpline to complain about a supervisor of the production line (brigadier) in a factory producing for Havep.
The complaint was submitted by the NGO as they received calls from several workers from this factory. The claim is about the supervisor's mobbing behaviour towards workers for not allowing them to take additional breaks to go to the toilet or drink water during the hot summer period. The workers are allowed to drink water and/or go to the toilet only during the official breaks according to the decision on working hours. Taking into consideration that most workers in the factory are women around 45 years old, they tend to feel sick at high temperatures and the attitude of the supervisor puts their health at risk. One day, a woman was taken by ambulance to the hospital as the supervisor did not listen when she was expressing her sickness. The complainant informed that there is a need of urgent action, as the hot summer will continue at least for another three weeks, and if nothing is done more workers might fall sick and go to the hospital. This is the second complaint in a period of 10 days for the same issue against the same supervisor of the production line.

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