Concerning labour standards:
Migrant workers are not granted leave to return home. When they submit their leave application, they are told that their leave cannot be sanctioned as the work would be affected. Also, they frequently must work double shifts. In general, workers do not have any problems with over time (OT), but sometimes they do not want to do it and they are forced to.
Payment of OT is not paid timely. Salary is paid on time, but there is no fixed time for payment of OT, it is always delayed. For example, some workers received their salary on 11 May but OT was not paid. One complainant claimed that his/her OT amounts to be about 80 hours which is around Rs 3000.
Management communicated that OT would be paid on the 15 May. However, workers did not believe it as management regularly delays payments. This is not the case with all workers. Some workers receive their OT payment with the salary but others do not.
Overview of the complaint investigation
ArmedAngels contacted the factory for feedback. On 24 May 2019, the factory replied the following:
Regarding leave - they do allow migrant workers to take leave but they cannot grant it to too many workers at once as the factory runs continuously. They have a system based on priority and importance. They provided the list of migrant workers to whom they had granted leave.
Regarding overtime work (OT) - they do not force workers to do OT. They have employed more workers and multi-skilled people to solve the problem. When OT is unavoidable, employees can voluntary decide whether to do it or not.
Regarding payment of OT - regularly they pay OT on time with wages, but they will take more care in the future.