A complainant said that management promised to pay their earned leave encashment (payment for unused earned leave days) before Eid-ul-Fitr (1st Eid). Recently, when BSCI auditors asked the workers during an audit about earned leave, workers answered about not yet receiving earned leave encashment. The workers' answers made management angry who said that they will stop paying earned leave encashment in the future. The same type of complaint was raised in 2016 and management remediated and started to pay earned leave encashment. However, this time management said that they would stop paying it.
Findings and conclusions
Overview of the complaint investigation
FWF informed Sol's about the matter and the member informed the factory's management.
The factory's management paid the workers and shared the payment sheet as proof with the brand.
The brand shared the payment sheet with FWF and FWF cross-verified the sheet by calling the workers who confirmed that the payment had been settled.
The case is resolved. FWF recommends Solo to check with the factory next year to make sure this issue does not happen again.