Concerning labour standards:
The complainant reported that the factory had been asking workers to work on Sunday every fortnight. At the time of the complaint, the workers in finishing departments were asked to work overtime (OT) until 00:00/01:00. Although the factory usually settled the payments within one or two weeks, there was an occasion where workers had to wait six weeks (three Sunday work) before receiving their payments. The factory paid other departments, but general workers, boiler operators and workers at finishing department had yet to be paid. When they questioned HR, they answered that they did not have enough budget and that workers had to wait until Finance received the money to pay them. The workers were worried and wished to know the exact date they would be paid because they needed their money.
Findings and conclusions
Overview of the complaint investigation
FWF member brand sourcing at the facility, Takko, contacted the factory management.
Factory management responded that they had already paid the compensation concerned on 18 March 2019. Proof of payment was also shared with the brand, which, in turn, shared it with FWF. FWF advised the brand to work with the factory to bring down the amount of overtime, and especially ensure that workers enjoy one day's rest for every seven. Overtime or work on Sunday could always happen in exceptional cases, but working until 1:00 or on Sundays on a structural basis is really not acceptable and must be avoided. This is mostly a problem of production planning.
03/24/2019 Evaluation of the complaint
FWF followed up with the complainant, who confirmed that the compensation had in fact been paid.
This complaint is resolved.