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Fair Wear Foundation works with brands and industry influencers to improve working conditions where your clothing is made.

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Complaints > Turkey

Complaints handling

FWF considers a growth in complaints to be a good sign. This means that workers are becoming more aware of their rights and are more comfortable coming forward with grievances. Fair Wear Foundation members must post the Code of Labour Practices at all factories where they have production. This contains a helpline number for reporting workplace violations. When a complaint is filed, FWF notifies the member or members that source at that factory and requires the members to contribute to solving the immediate problem, together with factory management and any worker representatives. Members are encouraged to also identify and address the root causes of the problem. This overview shows all complaints filed since November 2017. For more information about this process, please see FWF’s Complaints Procedure.

Date received
Country
Complaint
Status
20 Jul, 2017
Turkey
Expresso Fashion B.V., Complaint 325 20/07/17
Remediation
22 Jan, 2017
Turkey
Bierbaum-Proenen GmbH & Co. KG, Complaint 225 22/01/17
Closed
06 Jun, 2017
Turkey
Bierbaum-Proenen GmbH & Co. KG, Complaint 274 06/06/17
Remediation

All complaints before 1 Nov. 2017 can be found in our resources archive

How it works

Infographic showing how complaints work Infographic showing how complaints work

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