In December, 63 Vietnamese factory managers and agents gathered in Ho Chi Minh City for what proved to be a successful FWF supplier seminar.
This seminar focused on grievance systems. FWF explained its complaints mechanism by presenting several complaints cases employees had filed. Two suppliers also presented their own internal grievance mechanisms.
Following the presentations, the participants discussed concrete ideas, tools and methods for implementing effective grievance mechanisms in their factories. They also talked about different channels for workers to express complaints and various ways to give feedback to workers.
The seminar took place within the framework of the Strategic Partnership for Garment Supply Chain Transformation.