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Complaints helplines are central to our work at Fair Wear. These phone lines are available for workers to safely voice their concerns and complaints.
They not only help Fair Wear member brands identify problems, but also act as living record of what they are doing to address them. This way, brands and suppliers both are held accountable for what’s happening on the factory floor. We support our member brands in handling the complaints. Often our local teams play a big role in researching the complaint and finding appropriate solutions. Learn more about complaints helplines.