Acne Studios, Complaint 125

CONCERNING LABOUR STANDARDS
Reasonable hours of work
STATUS
Closed
DATE
2014-06-20

The plaintiff complained that she works from 8:00 to 11:30 and from 13:00 to 17:30 plus additional 3.5 overtime hours from 18:00 to 22:30, from Monday to Saturday. The factory is able to give a day off every Sunday, but the plaintiff indicates the hours are too excessive to enjoy life after work.

Findings and conclusions

On 20 June FWF received a complaint from a worker working for a factory supplying Acne Studios. The complaint related to the labour standard ‘Reasonable hours of work’ which is part of FWF’s Code of Labour Practices.

The plaintiff indicates the hours are too excessive to enjoy life after work. The factory was open and transparent in their reply, confirming they had to ask workers to work overtime in case of tight deliveries and require workers to stay the night shift until 22:00. They wish to avoid this and agreed to reduce the working hours to a limit of 60 hours per week. In cooperation with the affiliate and where possible other clients, the factory must implement a plan to reduce excessive overtime. An audit to verify improvements is scheduled for the end of 2015. The factory will participate in FWF’s Workplace Education Programme in May 2015.

Overview of the complaint investigation

2015-04-01 Investigation

FWF informed the affiliate about the case and requested the affiliates to contact the supplier and ask for a reply.
FWF analysed the most recent audit that took place at this supplier in November 2013. The audit concluded excessive overtime. Shortly after the audit, FWF received a complaint regarding excessive overtime.
The factory was open and transparent in their reply, confirming they had to ask workers to work overtime in case of tight deliveries and require workers to stay the night shift until 22:00. They wish to avoid this and agreed to reduce the working hours to a limit of 60 hours per week.

2015-04-01 Conclusion of the investigation

Based on the audit findings and reply of the factory it was concluded excessive overtime took place.

2015-04-01 Remediation

In cooperation with the affiliate and where possible other clients, the factory must implement a plan to reduce excessive overtime. If needed, the affiliate can request support from local FWF staff to support the factory in implementing a plan.

2015-04-01 Verification

An audit to verify improvements is scheduled for the end of 2015. The factory will participate in FWF’s Workplace Education Programme in May 2015.
FWF will verify the efforts of Acne Studios to support reducing overtime in next performance check.

2015-04-01 Evaluation of the complaint

The worker was making the complaint by a public phone number and did not want to give her details, so unfortunately FWF could not get in touch with her again.

2015-04-01 Closed

This complaint is closed.