Bel&Bo-Fabrimode NV, DW-Shop GmbH, Complaint 815

Payment of a living wage Reasonable hours of work Legally binding employment relationship

Complainant joined the factory as a helper on 5 March 2019. He took time of from August to early November, due to his mother's illness and her passing away. After this, the complainant worked until 14 December 2019 when he was fired as he made mistake while marking the lines for cutting.
He worked for 12 days in the month of December, including 2 weekly days off [Sundays]. On all working days, he worked 2 hours of overtime, which is a is regular practice in the company. Therefore his 12 days wages, overtime for 38 hrs (11 days*2 hours ) + (8 hours *2 weekly days off) is due.

He went to the factory several times to receive his dues without success. When he went to the factory on 23 December to try to receive his payment, the HR department asked him to give his resignation and he obliged. However, the HR department did not give payment but instead asked him to collect the payment on the next salary day. Officially, salary day for the factory is on the 7th of every month. According to the complainant, however, the day the workers actually receive their salary is the 10th. The worker made this complaint with Fair Wear to ensure that he receives his due payment.

New complaint

This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.

Overview of the complaint investigation