Bel&Bo-Fabrimode NV, Takko Holding GmbH, Complaint 830

Payment of a living wage Safe and healthy working conditions Legally binding employment relationship

On 28 January 2020, a worker called the Fair Wear helpline number and informed that all workers did 100 hours of overtime (OT) and received payment for only 70 hours. Workers subsequently decided jointly that they would not continue working until they had received a proper answer from the management on why the remaining 30 hours of OT had not been paid.

In the meantime, the finishing Manager asked the packing man why they stopped working. The worker replied that they stopped working because of the unpaid OT hours. Then finishing manager started beating the worker brutally.

Moreover, workers came to know from the management that their OT was not paid in full because the goods were rejected and as compensation management deducted the money of 30 hours OT from all workers. Workers found this completely unfair as it was not their fault if goods were rejected.

Workers, including the complainant, wanted justice for the treatment of the packing man who was beaten brutally, and wanted to be paid for the remaining 30 OT hours worked.

Overview of the complaint investigation

2020-02-04 Remediation

Factory management commited to clear the withheld OT money on 6 February 2020. But they denied the allegations made about the physical abuse, as they (reportedely) did not receive any complaint on such issue.

2020-02-09 Evaluation of the complaint

The complainant confirmed that the workers received the withheld overtime payment and are satisfied with the result. Furthermore, the representative of the management who physically abused the worker (unofficially) submitted his apology to the worker. The worker accepted the apology and considered the issue is solved thereby.

2020-03-09 Resolved

This case is resolved.