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The complainant complained about excessive overtime, overtime premium, illegal deduction and coaching of workers before an earlier audit.
On 18 July 2012, FWF's complaints handler in China received a complaint from a factory worker who claimed that there were excessive overtime hours, the overtime premiums were not paid correctly, illegal wage deductions and that workers were coached before an audit. Kwinten had conducted an audit in May where it was also found that time records were not adequate, overtime was done and payment of overtime was not done according to the legal requirements. The brand and the factory were required to prioritise the corrective action plan that resulted from the audit and address the structural causes of the complaint.
As the audit report confirmed the issues related to overtime and payment of the overtime hours, the complaint related to these issues are found grounded.
The brand and factory are required to give priority to the corrective action plan related to overtime payment and attendance record. The brand shall monitor if these actions have been taken within next month.
The complaint has been closed.
The factory was audited by staff of Kwintet AB, part of the Fristad group, on the 23-24th of May 2012. Then it was also found that time records were not adequate, overtime was done and payment of overtime was not done according to the legal requirements.