Grune Erde GmbH, Hess Natur-Textilien GmbH, Triaz GmbH, Complaint 2

CONCERNING LABOUR STANDARDS
Legally binding employment relationship
STATUS
Resolved
DATE
2012-04-10

A worker said he had been working for a factory intermittently for five years, without adequate social security payments being made.

Findings and conclusions

In April 2012, FWF received a complaint from a worker who said he had been working for a factory intermittently for five years, without adequate social security payments being made. An investigation showed that at least part of the complaint was grounded, and the factory is required to pay the required social security payments for the periods the worker was employed by the factory.

Update June 2013: The local complaints handler communicated the issue with factory management. The factory registered the plaintiff to Social Security Institution for an additional duration of three more months. That additional registration for three months also monitored by plaintiff and local complaints handler via records of Social Security Institution. At the end of this additional period, plaintiff started to work for another textile factory with a legally binding employment contract. With this the complaint is closed.

Overview of the complaint investigation

2013-06-01 Investigation

An FWF audit supervisor held interviews with both the plaintiff and the management of the factory and did a document inspection on the production location. A report was shared with the involved parties.

2013-06-01 Conclusion of the investigation

The plaintiff has worked in the facility as a temporary worker time to time, but no social security insurance provided except for a 45 days period.
All employees (temporary or permanent) shall be registered to Social Security Institute one day before starting to work (As per Social Security Law no:506 and 5510. The investigation could prove that the plaintiff worked in January, February, June, July and August 2011 almost fully. There was no payment record for 2010 and there were a couple of records for 2009.

2013-06-01 Remediation

Factory management was required to register the plaintiff at Social Security Institute for the period and amounts that documented proof has been found that plaintiff indeed worked at that factory without social security. The amounts are mentioned in the investigation report.

2013-06-01 Verification

The local complaints handler communicated the issue with factory management that the corrective action includes plaintiff to be registered to Social Security Institution not only for the duration he worked there, but also for the amounts plaintiff earned during that period. The factory registered the plaintiff to Social Security Institution for an additional
duration of three more months. That additional registration for three months also monitored by plaintiff and local complaints handler via records of Social Security Institution. At the end of this additional period, plaintiff started to work for another textile factory with a legally binding employment contract. With this the complaint is closed.

2013-06-01 Evaluation of the complaint

Implementation of the corrective action was monitored by plaintiff and local complaints handler through the records of Social Security Institution. Plaintiff’s records showed that the factory made the plaintiff registered to Social Security Institute for the documented period but for lesser amount than plaintiff’s actual earnings during that period.

2013-06-01 Resolved

This complaint is resolved.