Haglofs AB, Jack Wolfskin, Mammut Sports Group AG, Complaint 99

CONCERNING LABOUR STANDARDS
Reasonable hours of work
STATUS
Closed
DATE
2014-06-17

Both workers from this factory complained about excessive overtime hours. The two plaintiffs both indicated they work 6 days a week till 22:00 plus occasionally 8 overtime hours on Sundays. The plaintiffs also state in some cases they work 21 days consecutively. According to one of the workers, the time cards are falsified. The workers punch their time cards every day at 22:00, but this does not appear in the attendance records.

Findings and conclusions

On 17 June and 21 July FWF received a complaint through it’s local complaints handler in China two workers working for a factroy supplying above companies. The complaint related to the labour standard ‘Reasonable hours of work’, which is part of FWF’s Code of Labour Practices.

Both workers from this factory complained about excessive overtime hours. The two plaintiffs both indicated they work 6 days a week till 22:00 plus occasionally 8 overtime hours on Sundays. The plaintiffs also state in some cases they work 21 days consecutively. According to one of the workers, the time cards are falsified.

Based on investigation and the fact that the finding is corroborated by the audit, and similar findings were shared through earlier complaints, FWF finds the complaints regarding excessive overtime grounded. The supplier confirmed they had difficulties planning capacity during the peak season. The affiliates are expected to set up a plan to reduce excessive overtime, to support the supplier in efficient production planning and to avoid putting additional pressure on orders during peak season. The supplier is asked to have regular meetings with workers to provide them with a platform to discuss their grievances.

Overview of the complaint investigation

2014-07-31 Investigation

FWF analysed earlier complaints received from workers employed by this factory and the recent audit findings. Both confirmed excessive overtime took place. The factory in question had received training as part of FWF’s Workplace Education Programme in November 2013. Workers complained about excessive working hours during the training as well.
FWF informed the affiliates about the case. Mammut contacted the supplier. Factory management confirmed they worked overtime hours during peak months. The supplier indicated the main reason for having overtime hours is lack of workers during peak season before Chinese New Year and bad quality of fabric. According to the supplier, workers have one day off every 7 days since November. However, the plaintiffs indicated they worked 22 consecutive days in July.

2014-07-31 Conclusion of the investigation

Based on the above investigation and the fact that the finding is corroborated by the audit, and similar findings were shared through earlier complaints, FWF finds the complaints regarding excessive overtime grounded. The supplier confirmed they had difficulties planning capacity during the peak season.

2014-07-31 Remediation

Mammut ,Jack Woflskin and Haglofs are expected to analyse and set up a plan to reduce excessive overtime at this supplier. The affiliates are requested to support the supplier in efficient production planning and to avoid putting additional pressure on orders during peak season.
The supplier is asked to have regular meetings with workers to provide them with a platform to discuss their grievances. If deviating from local law (in terms of having 1 day off every 7 days) is requested by workers, such a decision can only be made when true worker representation is part of the process.

2014-08-29 Verification

At the next Performance Check, FWF will verify the affiliates’ effort to analyse and set up a plan to reduce excessive overtime. FWF is assessing whether a follow up training as part of the Workplace Education Programme can take place at this supplier.
A verification audit was conducted at the end of March 2014. The audit verified workers have one day off every 7 days. Excessive overtime was still an issue, particularly during peak season. Contrary to the previous audit finding, the working hours are now completely recorded by the fingerprint attendance system.

2014-08-29 Closed

This complaint is closed