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A worker of a factory filed this complaint to Fair Wear on 17 March 2020. The complainant stated that the factory is not willing to pay social security fees retroactively to workers for the period of time from when they started working in the factory until they were enrolled into social security. The period without social security differs between workers and depends on the dates they started and when they were finally enrolled into social security. According to the complainant, the time period ranges from months up to several years. The complainant mentioned that a group of workers brought this complaint up to the factory in October 2017, after which the factory managed to solve some of the workers’ problems, however, as far as the complainant knew, there are still more than 50 workers who were not paid retroactively for their previous social security.
The complainant hoped Fair Wear would help them address the social security issue with the factory. The complainant did not want to disclose his/her identity.
This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.