Hess Natur-Textilien GmbH, Mini Rodini AB, Nudie Jeans Co., Complaint 172

CONCERNING LABOUR STANDARDS
Employment is freely chosen Reasonable hours of work Legally binding employment relationship
STATUS
Closed
DATE
2016-04-05

The complainant, a worker currently employed at the factory, claimed that if a worker refuses to work on Sunday three times, he or she will be dismissed. Overtime is frequent, with ironing and packing departments especially often working until the morning during peak months. Also, in peak season, they worked seven days straight.
The worker stated that all of the workers are registered; however, they are generally registered one month after recruitment. This results in late registration for social security.

Findings and conclusions

The local helpline received a call on 5 April 2016 after a verification audit took place. The complainant, a worker currently employed at the factory, claimed that if a worker refuses to work on Sunday three times, he or she will be dismissed. Overtime is frequent, with ironing and packing departments especially often working until the morning during peak months. Also, in peak season, they worked seven days straight.
The worker stated that all of the workers are registered; however, they are generally registered one month after recruitment. This results in late registration for social security.

FWF informed Hessnatur, Mini Rodini and Nudie Jeans about the complaint. The members contacted the supplier to discuss the outcomes of the audit, the CAP and the complaints. The factory owner and management agreed that overtime is a problem, especially in peak season. The brands are in touch with the factory and they are discussing potential solutions. According to management, employees are usually registered for social security the day they start; however, there may be a few exceptions when documents are missing.

The factory owner and management agreed that the factory would provide an overview about the current situation and a plan with measures to improve the situation by the end of November. A verification audit is planned for Spring 2017. Brands followed up and discussed the situation during a visit, and an audit was conducted. Not all issues could be verified as solved yet. Two brands reconsidered their relation with the factory and decided to end the cooperation. Follow to the open issues will be done through follow up in the CAP of the audit report.

Overview of the complaint investigation

2016-12-08 Investigation

On 2 May 2016, FWF informed Hessnatur, Mini Rodini and Nudie Jeans about the complaint. The members contacted the supplier to discuss the outcomes of the audit, the CAP and the complaints. Hessnatur called Fair Wear about the case later in May. In this phone call, Hessnatur stated that the three members would together coordinate the follow-up to the complaint. The members replied to Fair Wear on 14 June 2016, assuring
that they would follow up on the issues of overtime and the registration of workers.

Overtime:
The factory owner and management agreed that overtime is a problem, especially in peak season. The brands are in touch with the factory and they are discussing potential solutions.

Late registration of social security:
Employees are usually registered for social security the day they start; however, there may be a few exceptions when documents are missing.

2016-12-08 Remediation

Overtime:
The factory owner and management agreed that the factory would provide an overview about the current situation and a plan with measures to improve the situation by the end of November.
Late registration of social security:
Hessnatur discussed this issue with the supplier and emphasised that the supplier must pay attention and ensure that workers are registered for social security on the day they start.
Hessnatur will inform Fair Wear about their visit to the factory.

2016-12-08 Remediation

A verification audit needs to be organised for 2017 to check up on the remediation of this complaint.

2017-12-04 Verification

A verification audit was done in december 2017. During that audit not all issues could be verified as solved yet.

2017-12-04 Closed

Two of the member brands have reconsidered their relation, and decided to end the cooperation. The outstanding issues have been taken up in the regular audit follow up. The case will be closed.