Jack Wolfskin, Complaint 377

CONCERNING LABOUR STANDARDS
There is no discrimination in employment Payment of a living wage Safe and healthy working conditions Legally binding employment relationship
STATUS
New
DATE
2011-04-01

In April 2011, FWF received a complaint through the Indonesian trade union SBGTS. The complaint touched on a number of labour standards, including freedom of association. Members of SBGTS were dismissed by management in relation to their activities as members of the trade union.

New complaint

This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.

Findings and conclusions

In April 2011, FWF received a complaint through the Indonesian trade union SBGTS. The complaint touched on a number of labour standards, including freedom of association. Members of SBGTS were dismissed by management in relation to their activities as members of the trade union.

An investigation showed that the complaints were grounded. FWF member Jack Wolfskin was aware of the problems and had been working on remediation for quite some time. Seeking cooperation with other buyers from the factory, Jack Wolfksin will make one more attempt at improving the situation. Should this attempt fail, then FWF will expect Jack Wolfskin to implement a responsible exit strategy.

Update January 2012: when an audit in November showed that the factory was not (sufficiently) addressing the non-compliances, Jack Wolfskin required the factory to start implementation of the Corrective Action Plan immediately and report on progress on a monthly basis. Failure to comply will have consequences for JW’s business relationship with the factory.

Update July 2013: In spite of repeated efforts to convince the supplier to realise improvements, Jack Wolfskin decided to phase out production at the facility. The report describes how the company rolled out a responsible exit strategy and how compensation was arranged for the dismissed workers.

Overview of the complaint investigation