JBC n.v., Takko Holding GmbH, Complaint 787

Legally binding employment relationship

The Fair Wear complaints handler in Bangladesh received a phone call from a senior worker who works in a factory that washes Takko products. According to the complainant, factory management verbally dismissed 11 people, including the complainant, without giving them their legal dues and payments. The 11 workers would like their legal payments to be cleared.

Overview of the complaint investigation

2019-09-29 Investigation

During the investigation, Fair Wear learned that from the 11 complainants, 5 had signed a 'no claims' document and subsequently received one month's salary. Factory management has not yet communicated with the remaining 6 complainants.

2020-01-26 Investigation

On 26 January 2020, Fair Wear was informed by the complainant that 6 of the complainants had still not been paid.

2020-02-26 Investigation

On 26 February 2020, Takko's local office informed Fair Wear that 9 of the complainants hace received only one month salary of their claimed dues. They have filed a case in order to receive the rest of the payments they are entitled to.

Two complainants have not receive their claimed dues yet. The complainants also mentioned that they did not receive any letters or other information from factory management. Therefore, it is suggested that the factory pays these two workers their claimed dues, 2.5 months salary.

2020-03-08 Investigation

On 8 March the two remaining complainants told the complaints handler that factory management has proposed to pay one month salary. The complainants declined this offer as they feel that they are entitled to at least 2 months salary.

The complainants also indicated that they feel insecure to go to the factory alone to collect any outstanding payments. They would like to collect the money in the company of a reliable third party, such as TAKKO, Fair Wear or the agent.