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The factory in question had been closed due to the COVID-19 crisis and reopened on 19 February 2020. The complainant stated that due to personal reasons, he/she was only able to return to work in the factory in the beginning of March 2020. The complainant had let the factory know in advance that he/she would be returning later. However, the complainant claimed that due to his/her delayed return, the factory had deducted the full amount of February's social security fees (company and personal share) directly from the complainant's wages of March 2020. The complainant would like the factory to return the deducted company's share of the social security fees.
Maier Sports, the fair wear member brand sourcing in this factory, informed factory management about the complaint on April 24. Factory management responded that there seemed to be a misunderstanding because the social security share of the factory was not deducted from the complainant's March wage.
According to the complainant, he/she approached the finance department on 21 April 2020 to discuss the issue and was paid back 502 RMB. The complainant said the company share of the social security for Feb 2020 should be 586 RMB. So factory still owed him/her 84 RMB.