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1. Reasonable hours of work
FWF received a complaint from an anonymous worker on 6 November 2009 with regard to excessive overtime in the factory, reporting excessive overtime during evenings, Saturdays and Sundays. On 21 January 2010 two workers who disclosed their names to FWF contacted the complaints handler of FWF to complain about excessive overtime taking place as only one rest day was provided between 1 January to 21 January.
2. Payment of a living wage
On 21 January 2010 the worker filing a complaint stated that workers at the factory were not allowed by management to take paid leave before 12 February whereas Chinese New Year starts at 15 February. The workers stated that if they would take leave at an earlier date, they would not get their annual bonus.
On 6 November 2009 and 21 January 2010, FWF's complaints handler in China received complaints from three factory workers, who claimed that there is excessive overtime at the factory and that workers are not allowed to take paid leave before the Chinese New Year. FWF declared this complaint admissible and informed Odlo and Mammut, the member brands sourcing at this factory. Odlo and Mammut reached out to the factory management and met with them on 8 and 9 February 2010 in Switzerland. Meanwhile, FWF assessed the outcomes of a recent audit and conducted interviews with the complainants. From the investigation FWF concludes that the supplier acknowledges that the factory had made use of excessive hours of work during the above mentioned timeframe. According to the supplier the reason for much overtime is that factory had recently lost a significant number of workers. From the investigation FWF concludes that no evidence was found that workers who left the factory before the start of the Spring Festival are entitled to the annual bonus. However, it was found that the factory does not pay the overtime premiums correctly, as workers are compensated at 100% of their normal wage instead of 150%. The supplier expressed its commitment to improve its production planning to reduce excessive overtime hours and Odlo International AG and Mammut Sports Group confirmed to FWF that they would monitor steps taken by the supplier to decrease hours of work in the factory by keeping in close contact with the supplier. The complaint has been resolved.
The complaint has been resolved.