SALEWA, DYNAFIT & Wild Country, Complaint 228

CONCERNING LABOUR STANDARDS
There is no discrimination in employment Reasonable hours of work Safe and healthy working conditions
STATUS
Closed
DATE
2016-03-10

The first complainant claimed that during the audit the FWF CoLP was on the wall; however, it is no longer hanging on the wall. The second complainant claimed that in the knitting department there was a wage increase; however, for sewing workers there was no wage increase. Also the person has complaints about verbal abuse of line supervisors during overtime hours. The third complainant claimed that overtime work is compulsory. They work until 20.30 on weekdays and they also work on Saturdays.

Findings and conclusions

The local hotline received three calls on 10,12 and 14 March 2016 after the monitoring audit took place. The complaints came from three separate workers, who are still working in the factory. The first complainant claimed that during the audit the FWF CoLP was on the wall; however, it is no longer hanging on the wall. The second complainant claimed that in the knitting department there was a wage increase; however, for sewing workers there was no wage increase. Also the person has complaints about verbal abuse of line supervisors during overtime hours. The third complainant claimed that overtime work is compulsory. They work until 20.30 on weekdays and they also work on Saturdays.

Through their intermediary, Salewa & Dynafit asked for clarification of the facts and the follow up of this complaint. They asked the supplier to solve the forced overtime and unequal pay rises. Around that time the intermediary of Salewa & Dynafit decided that the relationship with the factory would not last any longer. This was unforeseen for Salewa & Dynafit. The main reason was that the factory was not cooperative in offering follow up to the complaints and the CAP findings. As a result of the factory’s lack of effort to communicate, no remediation took place.

Overview of the complaint investigation

2016-07-13 Investigation

FWF informed Salewa&Dynafit about the case. Salewa&Dynafit contacted the supplier and asked for a reply.

2016-08-15 Conclusion of the investigation

Through their intermediary, Salewa&Dynafit asked for clarification of the facts and the follow up of this complaint. They asked the supplier to solve the forced overtime and unequal pay rises. Around that time the intermediary of Salewa&Dynafit decided that the relationship with the factory would not last any longer. This was unforeseen for Salewa&Dynafit. The main reason was that the factory was not cooperative in offering follow up to the complaints and the CAP findings.

2017-04-05 Remediation

Salewa&Dynafit tried to remediate as they wanted to organise a meeting together with FWF. The supplier was not interested anymore due to the fact that they did not had any remaining orders with Salewa&Dynafit Fair Wear and Salewa&Dynafit tried several times but unfortunately the supplier was not open for dialogue.
Unfortunately the case was not remediated despite several efforts by Salewa&Dynafit and Fair Wear.

2017-04-05 Evaluation of the complaint

The case was not remediated despite the efforts of Salewa&Dynafit and Fair Wear.

2017-04-05 Closed

This complaint is closed.