SANDQVIST Bags and Items AB, Complaint 826

Payment of a living wage Safe and healthy working conditions Legally binding employment relationship

The complainant approached Fair Wear on 10 January to provide the following information:
1. Complainant is being transferred from cutting to other departments continuously without any proper reason.
2. He/she is being paid Rs. 275/day for around the last 3 years. Every time she tries to initiate the matter to factory management, they assure her the pay revision would be taken care of soon. But nothing practically happens and management is unhappy if she takes a single day leave.
3. There are many Muslim workers in the factory. On Fridays, there is an extended lunch hour, from 12:30 pm-2:00 pm and hence factory closes at 7:30 pm. There are a number of women who find it difficult to get proper and safe transportation at that time of day. They have requested for a shorter lunch hour for themselves so that they can go home at their regular time, but factory management has made no provision for that. The manager does not speak Bengali, which means that workers find it difficult to approach him with any questions or concerns.
4. In the first week of January 2020, the allegation has been made by the supervisor that the complainant spends too much time on the phone and his/her mobile was subsequently confiscated. As the complainant has a young child (age 4) he/she needs to be able to contact the child on a regular basis. Since that incident, the complainant has been asked to submit their mobile phone into the custody of the gatekeeper during office time. This is a very difficult situation for the complainant. While the complainant considers the factory as a good workplace, she does think that the women workers are often looked down upon by the supervisor.

The complainant added that that she was fired on January 24 as she protested against the supervisor and she thinks that probably management would have known that she has approached Fair Wear and hence is this action against her.

New complaint

This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.

Overview of the complaint investigation