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The worker complained that the factory had excessive overtime and did not pay overtime premium. The worker claimed that workers had only two days rest in one month, with standard working hours from 7:30 to 18:00 or 21:00 if overtime was arranged. Due to the fact that workers are paid piece rate wages, no overtime compensation is paid by the factory.
The complaint concerned two FWF labour standards:
1) No excessive overtime
2) Payment of a living wage
On 13 Novemeber 2010, FWF's complaints handler in China received a complaint from a former factory worker, who claimed that that the workers in the factory had to work excessive overtime hours and were not paid overtime premiums. FWF declared this complaint admissible and informed Schijvens, the member brand sourcing at this factory. Due to the fact that FWF had conducted an audit at the factory on 8-9 November, they assessed the outcomes of the audit and found that excessive overtime and the incorrect payment of overtime premiums was an issue. Schijvens will prioritise the issues to which this complaint is related in its activities to follow up on the corrective action plan of the audit that has been carried out in the concerned factory. FWF expects Schijvens to regularly share information on the status of both issues.
Remediation is being carried out by the member brand and the case can be considered resolved.