Suit Supply B.V., Complaint 39

CONCERNING LABOUR STANDARDS
Legally binding employment relationship
STATUS
Closed
DATE
2013-07-20

The complaint related to the labour standards ‘Employment is Freely Chosen’ that is part of FWF´s Code of Labour Practices. The worker informed FWFs complaints handler that he had submitted a written resignation letter on 19 Jul 2013. According to the worker, the management team refused to accept the resignation letter and did not approve his resignation. Despite following the local law to resign with a 30 days’ notice, the worker stated he still needed approval by management before he can quit.

Findings and conclusions

On 20 July 2013 FWF received a complaint through its local complaints handler in China, filed by a worker of a factory supplying Suit Supply.

The worker informed FWFs complaints handler that he had submitted a written resignation letter on 19 Jul 2013. According to the worker, the management team refused to accept the resignation letter and did not approve his resignation. Despite following the local law to resign with a 30 days’ notice, the worker stated he still needed approval by management before he can quit.

Suit Supply immediately contacted its supplier after the complaint was received. The company discussed the matter with management of the factory and stressed that the factory should accept workers’ resignation when they have followed the law. Shortly after, the factory officially accepted the resignation request.

Overview of the complaint investigation

2013-07-23 Investigation

Given that the complaint was filed shortly after an audit was conducted in the factory, FWF checked whether there were any non-compliances found related to this issues. The audit team did conclude for it could be difficult for workers to resign and they need management approval before they can leave the factory.

FWFs complaints handler asked the worker if he could provide evidence of filing his resignation according to legal requirements. The worker attempted to obtain an official written resignation from his manager who refused to provide him with an approved resignation request. The worker subsequently wrote his own resignation letter dated 19 July 2013 and sent a copy to FWF.

FWF decided the complaint could only be found grounded when the violation would in fact take place, e.g in case the worker would still be working on the 20th of August 2013: one month after his resignation. FWF did decide to inform Suit Supply at this stage in order to prepare the company for the potential risk occurring at its supplier.

Shortly after, on 25 July 2013, FWF received information from the plaintiff that the factory officially accepted his resignation request and that he received the resignation form from management.

2013-07-25 Remediation

Suit Supply immediately contacted its supplier after the complaint was received. The company discussed the matter with management of the factory and stressed that the factory should accept workers’ resignation when they have followed the law. Shortly after, the plaintiff informed FWF that the factory officially accepted his resignation request and that he received the resignation form from management.
Suit Supply will prioritize the findings relating to ‘Employment is Freely Chosen’ in the corrective action plan following the audit at this factory. In August 2013, Suit Supply will need to monitor whether the worker resigned from the factory according to requirements as stipulated by local law.

2013-08-12 Verification

The plaintiff thanked FWF and Suit Supply for the efforts to help him on this. The worker will keep FWF informed whether he receives wage and benefits according to local law after his resignation.

2013-08-12 Closed

This complaint is closed.