Takko Holding GmbH, Complaint 112

CONCERNING LABOUR STANDARDS
Legally binding employment relationship
STATUS
Closed
DATE
2014-07-16

The complainant resigned from the factory to start his/her own business. During the employment, (s)he had borrowed INR 8,000 from the factory as an advance money. The plaintiff reported to FWF that the company denies payment of his/her provident fund without receipt of the borrowed INR 8,000. Under the Employees’ Provident Fund and Miscellaneous Provisions Act, 1952 – the employer has no right to withhold the PF amount.

Findings and conclusions

On 16 July FWF received a complaint through it’s local complaints handler from a worker working for a factory supplying Takko. A second call from the same plaintiff was received on 30 July 2014. The complaint related the labour standard ‘Legally Binding Employment Relationship’, which is part of FWF’s Code of Labour Practice.

The complainant resigned from the factory to start his/her own business. During the employment, (s)he had borrowed INR 8,000 from the factory as an advance money. The plaintiff reported to FWF that the company denies payment of his/her provident fund without receipt of the borrowed INR 8,000. Under the Employees’ Provident Fund and Miscellaneous Provisions Act, 1952 – the employer has no right to withhold the PF amount.

Takko has investigated the case immediately and received immediate response from the factory management proofing that the provident fund has been settled for the complainant. Factory management stated that they have borrowed more than INR 8,000 to the worker and that (s)he has paid back everything except the missing INR 8,000. The complainant did not pick up his phone to follow up the complaint for the following two months.

The complainant did not pick up his phone to follow up the complaint for the following
two months.

Overview of the complaint investigation

2014-11-01 Investigation

FWF informed Takko about the case. Takko has investigated the case immediately by requesting proofing documents from the factory management that provident fund has been paid according to law.

2014-11-01 Conclusion of the investigation

Takko received immediate response from the factory management proofing that the provident fund has been settled for the complainant.
Factory management stated that they have borrowed more than INR 8,000 to the worker and that (s)he has paid back everything except the missing INR 8,000.

2014-11-01 Remediation

The complainant did not pick up his phone to follow up the complaint for the following two months.

2014-11-01 Closed

This complaint is closed.