Takko Holding GmbH, Complaint 248

CONCERNING LABOUR STANDARDS
Reasonable hours of work
STATUS
Closed
DATE
2017-05-29

On 29 May 2017, FWF received a complaint from a worker who is currently employed by the factory. The complainant claimed that his/her section (Ironing) department was asked to do overtime on that day until 8:30 pm, and overtime was not voluntary.

Findings and conclusions

On 29 May 2017, FWF received a complaint from a worker who is currently employed by the factory. The complainant claimed that his/her section (Ironing) department was asked to do overtime on that day until 8:30 pm, and overtime was not voluntary. FWF decided that the case is admissible on 29 May 2017. FWF communicated the case to the factory management shortly after the call to get their response. FWF also asked the complainant if he/she told his/her supervisor and he/she said that the supervisor had asked them to do OT. FWF also checked with the plaintiff if he/she raised the issue with the WCC members. However, he/she claimed to not trust the WCC members because they all are supervisors. The investigation showed that there was an OT assignment for the ironing section. FWF concluded that the worker should not feel forced to work overtime.

FWF suggested that management should let the workers know that it is not obligatory to do overtime. Later, the complainant indicated his/her satisfaction that the factory management conveyed that overtime is voluntary and workers are free to leave if they do not want to work overtime.

Overview of the complaint investigation

2017-06-17 Investigation

FWF informed the case to the factory management shortly after the call to get their response.
FWF also asked the complainant if he told his supervisor and he said that the supervisor asked them to do OT. Since the supplier has a WCC, FWF also checked with the plaintiff if he raised it to WCC members from workers’ side. However, he said that he did not trust the WCC members because they all are supervisors.

2017-06-17 Conclusion of the investigation

It was found out that there was an OT assignment for the ironing section. FWF concluded that the worker should not feel forced to work for overtime by his supervisor.

2017-06-17 Remediation

FWF suggested to the factory management to inform his supervisor from the ironing section to let the workers know that it is not obligatory to do overtime.

2017-06-17 Verification

FWF called the plaintiff on the same day and checked if his supervisor came and told the workers to leave if they wanted to. The worker confirmed that the supervisor came twice and said to each of them that overtime was voluntary and that they could go home if they wanted to.

2017-06-17 Evaluation of the complaint

The complainant indicated his satisfaction that the factory management conveyed that overtime is voluntary and workers are free to leave if they did not want to conduct overtime.
Nonetheless, the worker decided to continue to perform the OT because everyone else from his section agreed to continue working, and if he refused, it would be immediately found out that he was the complainant. He wanted to stay anonymous. He said that he would inform FWF if there would be the similar case in the future.

2017-06-17 Closed

This complaint is closed.