Takko Holding GmbH, Complaint 750

CONCERNING LABOUR STANDARDS
Reasonable hours of work Legally binding employment relationship
STATUS
New
DATE
2019-07-18

The complainant reported FWF that the factory demands overtime on Sunday and public holidays very frequently.
Whenever there is one, or more than one, public holidays in a week, the factory asks the workers to work on one of the Sundays in that month in order to compensate the production.

Since 16 July, 2019 was a public holiday, the factory demands overtime from workers on 19 July, 2019 which is also a public holiday. According to the complainants, many workers do not want to work on public holidays but dare not go against their supervisors.

Moreover, the workers are asked to perform excessive overtime until 20:30 for 3-4 days a week. Although the factory announced that overtime is voluntary, the workers who deny overtime are scolded or disliked by their supervisors. Therefore, workers feel pressured to work overtime.

New complaint

This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.

Findings and conclusions

On 18 July, 2019, FWF’s complaints handler in Myanmar received a complaint from a factory worker, who claimed that the factory demands overtime on Sunday and public holidays very frequently. Whenever there is one, or more than one, public holidays in a week, the factory asks the workers to work on one of the Sundays in that month in order to compensate the production. Since 16 July, 2019 was a public holiday, the factory demands overtime from workers on 19 July, 2019 which is also a public holiday. According to the complainants, many workers do not want to work on public holidays but dare not go against their supervisors. Moreover, the workers are asked to perform excessive overtime until 20:30 for 3-4 days a week. Although the factory announced that overtime is voluntary, the workers who deny overtime are scolded or disliked by their supervisors. Therefore, workers feel pressured to work overtime.

FWF declared this complaint admissible and informed Takko Holding GmbH, the FWF member sourcing at this factory.

The brand informed the factory on 19th July, which replied:
1. Sundays our factory closed.
2. Factory open at 14 July 2019 with labour office permission because of many holidays in July.
3. Public Holidays factory closed except very tight delivery schedule . This is also very rare.
4. On 16 and 19 July, 2019 (Public Holidays) were closed.
5. Regarding for working hour and overtime, we are comply with the existing labour law , in future.

The complaint handler called the worker to cross-check the information shared by the factory.
The worker said that on the night of 18 July, the supervisors contacted the workers through phone and Facebook to notify them that they would not work on 19 July anymore. He/she noticed that the factory demands less overtime than before; Workers had to work until 20:30 but now it is reduced to 18:30.

The workers are satisfied for not working on 19 July and for working less overtime.

This case is resolved. The brand is advised to pay attention to such issues when implementing the Corrective Action Plan of the last audit.

Overview of the complaint investigation