Takko Holding GmbH, Complaint 774

Payment of a living wage Safe and healthy working conditions Legally binding employment relationship

The complainant is the wife of a deceased worker. He worked as a cutter in the factory with satisfaction from 2 May 1991. On 16 January 2019, he started having serious chest pain suddenly during work time and died while going home. His wife contacted the factory management several times to demand her husband’s death insurance/compensation. However, management did not pay the compensation. As her husband became sick during working hours, the family has the right to receive his due salary and death compensation.

Overview of the complaint investigation

2019-10-01 Remediation

The wife of the deceased worker received BDT 235,000 as legal dues and compensation from the factory.

2019-12-14 Remediation

A joint meeting was organised among factory management, business firm, FWF and Takko Fashion where the union NGWF claimed that factory management should pay BDT 454,757 in total instead of 235,000.
Factory management responded that the insurance amount should be paid through the insurance company BGMEA and this was in progress. Once the insurance amount claimed through BGMEA was received, the money would be handed over to the wife of the deceased worker.

2019-12-31 Investigation

On 31 January 2019, a joint meeting was held at BGMEA head office where two trade unions and factory management signed a MoU in the presence of BGMEA authority. In the meeting, factory management said that they had cleared the money they owed to the deceased worker and trade unions also agreed with the management's statement. However, the insurance money of the deceased worker was still in process and factory management said it would be cleared soon.

2020-06-09 Resolved

When following up on the complaint, Fair Wear came to know that the Complainant received the insurance amount of 200,000 BDT from BGMEA. Fair Wear Foundation cross checked with the Complainant, who confirmed receiving the same. Factory management also shared proof of payment from the bank and a letter in which the complainant acknowledged receipt of the amount and confirmed that she had no further claim towards the factory management. The complaint is therefore considered resolved.