Takko Holding GmbH, Complaint 809

Payment of a living wage Legally binding employment relationship

“The complainant was recruited by the factory on the 19th February 2019 and signed a labour contract with factory on the 25 Feb 2019; however, a copy of the labour contract was not distributed to him/her.

On the 14th November 2019, the complainant received a message from the plant manager through his/her supervisor that the factory has made a decision to forcefully terminate the working relationship with him/her and that the decision would come into effect as of 16th November 2019. By end of the 15 November 2019 after (s)he finished work, factory required him/her to leave factory immediately without settling the payments of the previous 15 days (1 to 15 Nov 2019) and didn’t give him/her any additional economic compensation. The complainant alleged (s)he committed no mistake and (s)he did not know why (s)he was dismissed.

Overview of the complaint investigation

2019-11-19 Investigation

FWF asked Takko to share this complaint with the factory and to ask the factory to investigate on their side what happened and if they can give an explanation why/if the worker was forced to resign.

2019-11-21 Investigation

When queried, the factory claimed that this worker could not meet the quality requirement in their role as sample worker, as a result, the factory wanted to terminate the labour contract with him/her.
However, the factory did not want to pay severance for the forced resignation of this worker. Therefore they decided not to dismiss the complainant and requested him/her to return to work.

2019-12-05 Evaluation of the complaint

The complainant was reached and he/she informed us that he/she resigned from the factory since he/she didn’t want to work as a quality inspector. The complainant agreed to settle for his/her November salary for the amount 2700 RMB which they were then paid by the factory.

2019-12-05 Closed

This case is closed and has been directly settled between the factory and the worker.