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The complainant works in the factory as a member of the production staff and claims that because of short shipment (quantity shipped is less than order quantity) some of the staff, including the complainant, face a huge financial penalty, which is taken from their salary every month. The complainant shared a document (notice) that has been issued by the factory to the complainant, which mentions a significant amount of money as a penalty, which will be deducted from his salary in monthly instalments.
This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.