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The complainant is a worker who claim that, so far, the wages of February 2020 have not been paid to the workers by factory management. According to the complainant, the workers returned to work after the COVID-19 outbreak on 17 February 2020. The wages of February 2020 were delayed for 1 month. Furthermore, the complainant stated that the workers will probably not received their wages of March 2020 on the correct day, 30 April (today). The complainant stated that he/she relies on the money to support their basic needs and asks that this complaint is dealt with urgently.
This is a new complaint that FWF has just filed. At this point in the procedure, the complaint is pending investigation, and FWF has not yet proven it to be grounded. Updates to the investigation will follow. The brand is requested to share the complaint with factory management and to get their perspective. Ideally, this includes obtaining documental evidence in addition to a statement from management.