Creating change on the factory floor

In garment factories around the world, poor communication and a lack of awareness about workplace standards lie at the core of many problems.

Even simple issues that go unaddressed,such as the number of fans in a room or the location of bathrooms,can lead to unhappy workers and high turnover. As a result, many factories are caught in an endless and costly cycle of recruitment, training and resignations. That’s where our Workplace Education Programme modules come in. These modules were created to raise awareness on the factory floor. Through targeted on-site training, we educate both workers and management on the eight Fair Wear labour standards and teach effective methods for communicating problems and resolving disputes by getting to the root of the problem. Another part of this work is making workers aware of the complaints helplines available for them to voice their concerns. These helplines enable workers to safely start discussions that serve as the starting point for real change.

Our training modules

Workplace Education Programme Basic

The Workplace Education Programme Basic module introduces Fair Wear’s Code of Labour Practices and complaints helplines. It is designed to help brands and factories take their first steps towards workplace awareness. Management, supervisors and workers are trained in separate, two-hour sessions where they learn about workers’ rights and the resources available to them. To meet a member brand’s Brand Performance Check requirements, at least 10% of production workers must receive the training. Depending on the size of the factory, this may require several worker training sessions.

Workplace Education Violence and Harassment Prevention Programme

The Workplace Education Violence and Harassment Prevention Programme trains workers, supervisors and management on how to prevent and address gender-based violence and harassment.The programme is currently active in Bangladesh and India and covers everything from what constitutes violence and harassment to how to encourage women to speak up. Managers, supervisors and workers are all trained in separate sessions. The programme also helps factories set up effective Workplace Harassment Committees. These committees are where workers can go with their concerns. The committee acts as an intermediary, raising concerns with management and working with them to find solutions. Members of the committees take an additional training session to help prepare them for this role. After the initial committee training, Fair Wear representatives attend follow-up sessions with factories for approximately 18 months to ensure that the committees are running smoothly.

Workplace Education Programme Communication

Before workplace issues can be resolved, workers and management need to know how to effectively communicate about issues. It’s a topic that sounds simple on the surface, but one with more to it than meets the eye. Our communication module helps by teaching workers and management how to voice their concerns constructively and problem solve together to reach agreements. The module also teaches workers how to best represent the concerns of their colleagues when meeting with factory management, and in turn, trains factory management on how to deal with those concerns in a positive way. The training includes separate sessions for management and workers as well as sessions where management and workers come together to discuss issues.


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