INTERMEDIATE REPORT OF COMPLAINT IN china AT FACTORY THAT SUPPLIES Jack Wolfskin and Vaude
On 28 October FWF’s complaints handler in China received a complaint related to the FWF’s Code of Labour Practices standard ‘payment of a living wage’.
The plaintiff complained about the low piece price at the factory and indicated that workers are not aware of the piece price until the pay date thus cannot negociate. Jack Wolfskin coordinated a shared response to the factory and asked for a reply. The factory showed willingness to improve and was open to suggestions. It is difficult to make judgment on whether the piece price is fair or unfair. Most important is an open dialogue between workers and the management on setting a piece price. The piece price shall be announced before workers proceed with a new item. FWF affiliates are expected to facilitate a meeting between workers and management to find a solution satisfying both parties.