China Complaint Mammut August 2014


On 27 August FWF received a complaint through it’s local complaints handler. The complaint related to ‘Employment is freely chosen’ which is part of FWF’s Code of Labour Practices.

According to the worker, his monthly wage is too low, which is why he wishes to resign, but his application was denied even though he followed the legal procedure and applied for resignation 30 days in advance. Management stated the worker has only worked in the factory for 2 months and his wage level corresponds with all newly employed workers.

According to management, the employee only submitted an oral request for resignation and his supervisor asked him to reconsider. Management confirmed on the worker submitted a written resignation form on the 1st of September, which was approved. This case was quickly resolved after Mammut informed the supplier of the complaint. Earlier cases indicated several workers experienced difficulties to resign from this factory. Mammut is to monitor the situation with its supplier to ensure workers are able to resign when following the legal resignation procedure.


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