FInal REPORT COMPLAINT IN china AT FACTORY SUPPLYING Mammut, Jack Wolfskin and Haglofs
On 17 December 2013 FWF’s complaints handler received a complaint from a worker working for a factory supplying Mammut, Jack Wolfskin and Haglofs. The complaint related to the standard ‘reasonable hours of work’ which is part of FWF’s Code of Labour Practices.
FWF informed the affiliates about the case. Mammut contacted the supplier. Factory management confirmed they worked overtime hours during peak months. The supplier indicated the main reason for having overtime hours is lack of workers during peak season before Chinese New Year and bad quality of fabric.
Mammut, Jack Woflskin and Haglofs are expected to analyze and set up a plan to reduce excessive overtime. Mammut scheduled a meeting for March to discuss next season’s order schedule and capacity booking. A verification audit was conducted at the end of March 2014. The audit verified workers have one day off every 7 days. Excessive overtime was still an issue, particularly during peak season. Contrary to the previous audit finding, the working hours are now completely recorded by the fingerprint attendance system.