Final report of a complaint at a factory in Turkey supplying Schijvens
On 12 March 2017, FWF received a complaint from a worker who was formerly employed by the factory. The complainant claimed that he/she was dismissed after refusing to work overtime until 23.00 (just on one day). The complainant said that he/she spoke to his/her supervisor and mentioned he/she had to take care of a patient at home that night and consequently could not stay for overtime work. However, the next day he/she was dismissed. He/she also has not received social security insurance coverage for the full duration of his/her employment.
On 21 March 2017, FWF informed Schijvens about the case. Schijvens contacted the supplier and asked for a reply.
The supplier states that:
1) Overtime is not compulsory, only voluntary.
2) And they mention that there are indeed workers who do not have social security but the reason behind is that the workers do not want to have it because of the unemployment benefit or the constraint on wages.
Our complaint handler talked to the complainant again to check his/her overtime hours and salary. According to the notes of the audit team members of the recent audit, the calculations at this factory were correct. After dismissal, the sole request of the complainant was to receive his/her monthly salary before the payment day. The payment was made on payment day, so this complaint can be closed.