Vietnam Complaint Deuter July 2017 Final Report

INITIAL REPORT OF A COMPLAINT AT A FACTORY IN VIETNAM SUPPLYING DEUTER

On 1 July 2017, FWF received a complaint through its local complaints handler from an employee who was employed by the factory. The complainant claimed his and his co-worker’s labour contracts were illegally unilaterally terminated by the factory. The complainant wants the factory to compensate him ( and his co-worker) in accordance with Article 42 of the Labor Code.

FWF decided that the case was admissible on 1 July. Deuter informed the supplier and received a reply immediately. According to management, the complainant (and his co-worker) misbehaved, shouting to and threatening workers and disobeying factory manager’s instructions. Factory sent over payment details of the co-worker. On 13 July, the complainant sent FWF the minutes of the unsuccessful mediation dated 10 July 2017. The minutes noted that the complainant did not agree with the two months of compensation as the factory proposed. The parties were entitled to request the Court to settle the case in accordance with the law.

Following the Court decision, the factory transferred the compensation (41,700,000 VND) to the local government on enforcement of civil judgement on November 6, 2017. Then the local government on enforcement of civil judgement paid this compensation to the complainant on 14 November 2017. The complainant confirmed that he received the compensation with no further complaints and thanked FWF for helping him. HR manager and the complainant also sent the scanned payment records for confirmation.

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