Initial report of a complaint at a factory in Vietnam supplying Jack Wolfskin and Schöffel
On 29 July 2017, FWF received a complaint from an employee who was employed at the factory until January 2017. The complainant called the helpline to address two issues. First, she resigned from the factory in December 2016 but claims the factory has not yet paid her remaining salary, even though she has contacted the factory HR personnel many times. Second, she does not understand what needs to happen to settle her social insurance book, as she is getting mixed messages from the factory and social insurance agency.
FWF decided that the case is admissible on 31 July 2017. The authenticity of this case is still under investigation.